GREASE HAPPENS
My wife, Minako, returned recently from the BMW dealership. Her experience was hygienic, businesslike, and efficient. The “Dealership Visit Experience” was a study in time motion, and focus group approved […]
TOXIC POLITICS IS SPREADING
It’s taking us back down the evolutionary ladder. President Obama asked about toxic polarized politics said, “It’ll continue as long as readers demand stories confirming their extremely divergent positions.” Back in the days of William Randolph Hearst’s “Yellow Journalism,” the media mogul instructed his writers to: “Visualize a sleepy commuter […]
THAT MEDICAL PROBLEM? THE BARTENDER WILL SEE YOU NOW
Here’s the problem: Dr. Margo is attentive, empathetic and sincerely concerned about my health come my annual check-ups. I feel good that she’s hanging on every word I say and […]